OPERATING FAULTS

The RENAULT card does not lock or unlock the doors.

Card battery is flat.

Replace the battery. You can still lock/unlock and start your vehicle (refer to the information on “Locking, unlocking the opening elements” in Section 1 and “Starting, stopping the engine” in Section 2).

Use of appliances operating on the same frequency as the card (mobile phone, etc.).

Stop using the equipment or use the integrated key (refer to the information on “Locking, unlocking the opening elements” in Section 1).

Vehicle located in a high electromagnetic radiation zone.

Vehicle battery flat.

Use the key integrated in the card (refer to the information on “Locking, unlocking the opening elements” in Section 1).

The vehicle is started.

With the engine running, the card’s locking/unlocking device is blocked. Turn off the ignition.

The remote control does not lock or unlock the doors.

The remote control battery is flat.

Use the emergency key.

Use of appliances operating on the same frequency as the remote control (mobile phone, etc.).

Stop using the devices or use the key.

Vehicle located in a high electromagnetic radiation zone.

Discharged battery.

Replace the battery. You can still lock/unlock and start your vehicle (refer to the information on “Locking/unlocking the doors” in Section 1 and “Starting/Stopping the engine” in Section 2).

The vehicle is started.

With the engine running, the key’s locking/unlocking device is blocked. Turn off the ignition.

The instrument panel indicator lights are weak or fail to light up and the starter does not turn.

Battery terminals not tight, battery terminals disconnected or oxidised.

Retighten or reconnect the terminals, or clean them if they are oxidised.

Discharged battery or not operational.

Connect another battery to the faulty battery. Refer to information on “Battery: troubleshooting” in Section 5 or replace the battery if necessary.

Do not push the vehicle if the steering column is locked.

Faulty circuit.

Consult an approved dealer.

The engine will not start.

Starting conditions are not fulfilled.

Please refer to the information on “Starting, stopping the engine” in Section 2.

The RENAULT card does not work.

Please refer to the information on “Starting, stopping the engine” in Section 2.

The engine cannot be switched off.

Card not detected.

Please refer to the information on “Starting, stopping the engine” in Section 2.

Electronic fault.

Press the starter button quickly five times.

The steering column remains locked.

Steering wheel locked.

Move the steering wheel while pressing the engine start button or, depending on the vehicle, while turning the key (refer to the information on “Starting, stopping the engine” in Section 2).

Faulty circuit.

Consult an approved dealer.

Vibrations.

Tyres not inflated to correct pressures, incorrectly balanced or damaged.

Check the tyre pressures: if this is not the problem, have them checked by an approved Dealer.

White smoke from the exhaust.

In the diesel version, this is necessarily a fault. Smoke may be caused by particle filter regeneration.

Refer to the information on “Special features of diesel versions” in Section 2.

Smoke under the bonnet.

Short-circuit or cooling system leak.

Stop, switch off the ignition, stand away from the vehicle and contact an approved dealer.

The oil pressure warning light comes on:

while cornering or braking

The level is too low.

Top up the engine oil level (refer to the information on “Engine oil level: topping up, filling” in Section 4).

is slow to go out or remains lit under acceleration

Loss of oil pressure.

Stop the vehicle and contact an approved Dealer.

Steering becomes heavy.

Assistance overheating.

Fault with the electric assistance motor.

Fault in the assistance system.

Drive carefully at reduced speed, be aware of the level of force on the steering wheel needed to turn the wheels. Consult an approved dealer.

The engine is overheating. The coolant temperature indicator is in the warning zone and warning light ® comes on.

Engine cooling fan not working.

Stop the vehicle, switch off the engine and contact an approved dealer.

Coolant leaks.

Check the coolant reservoir: it should contain fluid. If there is no coolant, consult an approved dealer as soon as possible.

Coolant boiling in the coolant reservoir.

Mechanical fault: damaged cylinder head gasket.

Stop the engine.

Contact an approved dealer.

The wipers do not work.

Wiper blades stuck.

Free the blades before using the wipers.

Faulty electrical circuit.

Consult an approved dealer.

Fuse damaged.

Replace the fuse or have it replaced; refer to the information on “Fuses” in section 5.

The wiper does not stop.

Faulty electrical controls.

Consult an approved dealer.

Direction indicators flashing more quickly.

Blown bulb.

See information on “Headlights: changing bulbs” or “Rear and side lights: changing bulbs”.

The direction indicators do not work.

Faulty electrical circuit or control.

Consult an approved dealer.

Fuse damaged.

Replace the fuse or have it replaced; refer to the information on “Fuses” in section 5.

The lights do not come on or go off.

Faulty electrical circuit or control.

Consult an approved dealer.

Fuse damaged.

Replace the fuse or have it replaced; refer to the information on “Fuses” in section 5.

Traces of condensation in the headlights or rear lights.

Traces of condensation may be a natural phenomenon caused by variations in temperature and humidity.

In this case, the traces will disappear slowly once the lights are switched on.

The front seat belt reminder light comes on when the seat belts are fastened.

An object is stuck between the floor and the seat and is disrupting the operation of the sensor.

Remove all objects from underneath the front seats.