Electric vehicle

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Electric vehicle

Electric vehicles have special features, but operate in a similar manner to conventional vehicles.
The main difference in electric vehicles is the exclusive use of electric energy instead of fuel, as used in convention vehicles.
We therefore recommend that you read these instructions describing your electric vehicle carefully.

Introduction

Electric vehicle schematic diagram

1
Electric charging connection (passenger side)
2
400 V traction battery
3
Electric motor
4
Orange electrical power cables
5
Secondary 12 V battery

Connected services

Introduction

Your electric vehicle has connected services that provide information and/or control:
  • your vehicle's charging status with low battery warning;
  • the traction battery charging programming, based on certain choices on offer;
  • remaining vehicle range;
  • ...
You can access these services using:
  • external digital devices (mobile phone, tablet, etc.);
  • the vehicle multimedia screen .
For more information, refer to the multimedia equipment instructions or contact an Approved Dealer.
Tip
You can subscribe to a connected service or extend it at any time by consulting an authorised dealer

Batteries

The electric vehicle has two types of battery:
  • a "400 V" traction battery;
  • secondary 12 V battery.
"400 V" traction battery
This battery stores the energy necessary to operate the motor in your electric vehicle properly. As with any battery, it discharges after use, and must be regularly recharged.
You do not have to wait until the traction battery hits the reserve level in order to recharge it.
Charging times vary depending on the type of specific wall unit socket or public terminal you connect to.
Your vehicle range will depend on the traction battery charge level and also on your driving style VEHICLE RANGE.
Secondary 12 V battery
The second battery on your vehicle is a secondary 12 V battery: this supplies the energy required to operate vehicle equipment (lights, windscreen wipers, braking assistance, etc.).
The A symbol identifies the electrical elements in your vehicle which may present safety risks.

"400 V" electrical circuit

The "400 V" electrical circuit can be recognised by orange cables 9 and parts bearing the symbol.
WARNING
The vehicle drive system in an electric vehicle uses a direct voltage of approximately 400 volts.
This system can get hot during and after switching off the ignition. Respect warning messages given on the labels in the vehicle.
All interventions or modifications to the 400V electrical system (components, cables, connectors, traction battery) are strictly prohibited due to the risks they present to your safety. Call an approved dealer.
The risk of serious burns or electric shocks can lead to death.

Driving

As with a car with an automatic gearbox, you will have to get used to not using your left foot, and not using this foot to brake.
When driving, if you lift your foot off the accelerator pedal or depress the brake pedal, the motor generates electrical current during deceleration and this energy is used to brake the vehicle and recharge the battery DRIVING ADVICE, ECO-DRIVING.
Bad weather, flooded roads:
Do not drive through floods if the depth of water is above the lower edge of the wheel rims.
WARNING
The engine brake should under no circumstances be used as a substitute for the brake pedal.

Noise

Electric vehicles are particularly quiet. You will not yet necessarily be used to it, and neither will other road users. It is difficult for them to hear the vehicle when it is moving.
As the motor is silent, you will hear noises that you are not used to hearing (aerodynamic noises, tyre noise, etc.)
Each time the ignition is switched off, the ventilation will be switched off after about ten seconds.
WARNING
Driver obstruction
On the driver's side, only use mats suitable for the vehicle, attached with the pre-fitted components, and check the fitting regularly. Do not lay one mat on top of another.
There is a risk of wedging the pedals

Pedestrian horn

The pedestrian horn enables you to warn others of your presence – especially pedestrians and cyclists.
When the engine is started, the pedestrian horn is activated automatically. The sound is emitted when the vehicle speed is between approximately 1 and 19 mph (1 and 30 km/h).
For further information on the pedestrian horn, refer to the multimedia instructions.
In the event of a pedestrian horn malfunction, the warning light is illuminated on the instrument panel accompanied by the "Exterior sound fault" message.
Consult an approved dealer.
WARNING
Your electric vehicle is silent. Before leaving it, with your foot on the brake, stop the engine.
RISK OF SERIOUS INJURY

Important recommendations

WARNING
Please read these instructions carefully. Failure to follow these instructions may lead to a risk of fire, serious injury or electric shocks which could result in death.
In the event of an accident or impact
In the event of an accident or an impact to the underside of the vehicle (e.g. striking a post, raised kerb or other street furniture) the electric circuit or the traction battery may be damaged.
Have the vehicle checked by an authorised dealer.
Never touch the "400 V" components or orange cables which are exposed and visible inside or outside the vehicle.
In the event of serious damage to the traction battery, leaks may occur:
  • never touch liquids (fluids, etc.), coming from the traction battery;
  • in the event of contact with the body, wash the affected area with plenty of water and consult a doctor as soon as possible.
In the event of an impact, even slight, against the charging flap and/or valve, have them checked by an authorised dealer as soon as possible.
In the event of fire
In the event of fire, make everyone evacuate the vehicle immediately and contact the emergency services, informing them that this is an electric vehicle.
If you have to intervene, only use extinguishing agents such as ABC or BC that are compatible with the lights on the electrical systems. Do not use water or other extinguishing agents.
In the event of damage to the electrical circuit, please call an authorised dealer.
All towing operations
TOWING.
Washing the vehicle
Never wash the engine compartment, the charging connection or the traction battery with a high-pressure jet.
This risks damaging the electric circuit.
Never wash the vehicle while it is charging. Never wash the charging cable while the vehicle is charging. Never wash the charging cable and the charging cable plug while the cable is not connected, in order to prevent corrosion of the charging pins.
Risk of electric shock and a risk to life.

Charging

Schematic diagram

1
Specific wall socket or recharging terminal
2
Charging cable
3
Electric charging connection (passenger side)
Tip
If you have any questions regarding the equipment needed for charging, please ask an authorised dealer.
WARNING
Important recommendations for charging your vehicle
Please read these instructions carefully. Failure to follow these instructions may lead to a risk of fire, serious injury or electric shocks which could result in death.
Charging
Do not do anything to the vehicle during charging (washing, working in the engine compartment, etc.).
In the event of the presence of water, signs of corrosion or foreign bodies in the charging cord connector or in the vehicle charging socket, do not charge the vehicle. Fire hazard.
Do not attempt to touch the cord contacts, the domestic socket or the vehicle charging socket, or introduce objects into them.
Never plug the charging cord into an adapter, multiple socket or extension lead.
The use of generators is prohibited.
Do not remove or change the vehicle charging socket or the charging cord. Fire hazard.
Do not modify or perform any action on the installation during charging.
In the event of an impact, even slight, against the charging flap or valve, have them checked by an authorised dealer as soon as possible.
Take care of the lead: do not tread on it, immerse it in water, pull on it or let anything knock against it.
Check regularly that the charging lead is in good condition.
In the event of damage to the charging lead (corrosion, browning, cuts, etc.), to the unit or to the vehicle's electrical charging socket, do not use them. Please see an authorised dealer to replace them.
In the event of non-activation of the charging flap locking mechanism and/or unlocking of the vehicle's electric charging socket, please contact an approved dealer.

Charging lead A

This lead is specific to your vehicle and designed for connecting to wall sockets or public terminals to enable standard charging of the traction battery.
Tip
We recommend that you use a charging cord that enables a standard charge to charge the traction battery.
Tip
Each charging lead is stored in the luggage compartment of the vehicle LUGGAGE COMPARTMENT REAR PARCEL SHELF.

Charging lead B

This lead can be used for:
  • in normal use, on a socket used only for the vehicle (14 A/16 A charging);
  • occasional charge using a domestic socket, (8 A charge) when you are not at home, for example.
In all cases, sockets must be fitted as stated in the instructions provided with the charging lead B.
In all cases, read the charging lead B user instructions carefully.
Tip
Never leave the socket hanging by the cord. Use the hooks C to hang it.
Tip
If a malfunction occurs during the charging process (red warning light appears on the unit D), stop charging immediately. Please refer to cord instructions.

Important recommendations

WARNING
Important recommendations for charging your vehicle
Please read these instructions carefully. Failure to follow these instructions may lead to a risk of fire, serious injury or electric shocks which could result in death.
Choice of charging cord
The standard charging cords supplied with the vehicle have been designed specifically for this vehicle. It is designed to protect you against the risks of electric shock that can lead to death or fire.
Do not use with the charging leads of previous vehicles as they are not adapted.
For safety reasons, the use of a charging cord not recommended by the manufacturer is strictly forbidden. Failure to follow this instruction can lead to risks of fire or electric shock that can prove fatal. For information on a charging cord suited to your vehicle, please consult an authorised dealer.
Using the charging lead B
Please read the instructions that come with the charging lead carefully to learn about the precautions you must take when using the product and the technical specifications required for fitting the socket.
Installation
Wall socket
Have a special wall socket installed by a qualified professional.
In the case of domestic charging
Have a qualified professional check that each socket to which you will connect the charging cable complies with the standards and regulations in force in your country and that it complies with the specifications described in the information on "Power supply systems".
Power supply systems
Only use charging terminals which conform to the IEC 61851-1 standard and connecting points protected by:
  • a Type A 30 mA residual current device specific to the socket used;
  • an overcurrent protection device;
  • protection against overvoltage relating to lightning in exposed areas (IEC 62305-4);
  • an earth connection that complies with the standards in the relevant country.

Charging types that conform to European standards

Alternating current (AC)

If the information is displayed on the vehicle charging flap, follow the instructions below.
Before plugging in a charging lead, check that:
  • the colour and one of the letters of the input socket 1 correspond to the colour and one of the letters on the end 4 of the lead;
  • the colour and one of the letters of the input socket 3 correspond to the colour and one of the letters on the end 5 of the lead.

Labels

Charging type
Alternating current (AC)
Connection
Charging terminal 1/Charging lead 4
Vehicle 3/Charging lead5
Charging types that conform to European standards (for all other cases, please consult an approved dealer).

Direct current (DC)

If the information is displayed on the vehicle charging flap, follow the instructions below.
Before plugging in a charging lead, make sure that the colour and one of the letters on the inlet socket 3 correspond to the colour and one of the letters on the end 5 of the charging lead.

Labels

Charging type
Direct current (DC)
Connection
Vehicle 3/Charging lead 5
Charging types that conform to European standards (for all other cases, please consult an approved dealer).

Electric charging socket 3

Note: if in a snowy environment, remove snow from the vehicle charging area on the passenger side before plugging in or disconnecting.
Snow in the socket may block the insertion of the charging cord plug.
The vehicle is equipped with two charging connections located on the passenger side at the front of the vehicle:
  • socket E for charging up to 22 kW;
  • socket F for rapid charging (depending on the vehicle).
There are also two buttons located inside the charging flap:
  • the button 6 unlocks the charging cable;
  • The button 7 launches immediate charging of the vehicle;
Precautions
For daily use, it is recommended that you charge your vehicle to 80% to improve the battery service life.
Avoid charging and parking your vehicle in extreme temperatures (hot or cold).
Under extreme conditions, charging may take several minutes before starting (time required for the traction battery to cool down or warm up).
When the vehicle is parked for more than seven days in temperatures below approximately -25°C, charging the traction battery can become impossible.
When the vehicle is parked for more than three months with near zero charge, charging the battery can become impossible.
The energy level available depends on the battery temperature. It may therefore vary between stopping and restarting the vehicle if the battery is cold or warm.
To preserve the service life of your traction battery, avoid parking the vehicle for more than one month with high charge, especially when the weather is very hot.
Favour charging the traction battery after driving and/or in mild temperatures. Otherwise, charging may take a longer period of time or even become impossible.
It is preferable to recharge the vehicle after driving if the charge level is low (< 25%) and in negative temperatures.
Advice
  • In high temperatures, try to park and recharge the vehicle in a shaded/sheltered location;
  • charging can be performed in the rain or snow;
  • activating the air-conditioning increases the charging time required.
Tip
In the absence of any protection against overvoltage, you are recommended not to charge the vehicle in stormy weather (lightning, etc.).

Recharging the traction battery

Vehicle stationary, ignition off:
  • take the charging cable 2 located in the storage compartment in your vehicle's luggage compartment;
  • press the charging flap 8 to unlock it. The warning light 9 illuminates in white;
Tip
Depending on the vehicle, when the charging flap is open or not properly closed, the "Charging flap open" message appears on the instrument panel.
  • plug in the end of the lead to the power supply;
  • grab the handle 10;
  • plug in the vehicle cord. The warning light 9 flashes in yellow;
Tip
Do not use the charging flap 8 to hang the charging lead 2 while recharging the vehicle.
Tip
If you have just accepted a system update via the multimedia system, the traction battery charging will be delayed or cancelled.
Wait for the update to be completed before connecting the charging lead to the vehicle. For more information on system updates, please refer to the multimedia instructions.
  • after you hear a locking click, check that the charging cord is properly plugged in. To check the locking, pull gently on the handle 10;
  • if you have programmed a deferred charge and you wish to start charging immediately, press the button 7 to start charging AIR CONDITIONING.
The charging cord is automatically locked with the vehicle. This will make it impossible to unplug the cord from your vehicle.
Tip
Make sure you fully uncoil the charging cord to limit its heating.
WARNING
Do not use an extension lead, multiple socket or adapter.
Fire hazard.
During charging, the warning light 9 flashes in blue.
When charging starts, the following information is displayed on the instrument panel:
  • the energy level on the battery warning light 12;
Tip
The traction battery charging time depends on the amount of energy remaining and the power delivered by the charging terminal. The information is displayed on the instrument panel during charging DISPLAYS AND INDICATORS.
Note: under certain conditions, the actual charging time may be longer than the charging time displayed on the instrument panel. This depends on:
  • the quality of the electrical network;
  • the initial charge level;
  • the exterior temperature is too cold;
  • ...
In the event of a problem with the charging cable, we recommend that you replace it with a cable that is identical to the original. Consult an approved dealer.
  • the battery refill rate;
  • an estimate of the remaining charging time (this is not displayed after the battery is charged to approximately 95%);
  • the warning light 11 indicates that the vehicle is connected to a power supply;
  • your vehicle range will vary according to the charge level.
The display on the instrument panel disappears after a few seconds. It reappears on the instrument panel when a door is opened.
One charging is complete, the warning light 9 illuminates continuously in green.
You do not need to wait until the charge is at reserve levels to recharge your vehicle.

Operating faults

If the warning light 9 is illuminated continuously in red, please contact an approved dealer.
Precautions to take when removing from the socket
  • Press the button 6 or press and hold the door unlocking button on the card in order to release the vehicle charging lead;
  • grab the handle 10;
Tip
It is imperative to follow the unplugging steps in order.
  • unplug the charging lead 2 from the vehicle;
  • you must close the charging flap 8 and press on it to lock it;
  • disconnect the lead 2 from the power supply 1;
  • store the lead 2 in the storage compartment of your luggage compartment.
Note: immediately after a long period of charging the traction battery, the lead may be hot. Please use the handles.
Tip
After pressing the charging cable release button, you will have around 30 seconds to unplug it before it is locked once again.

Label 13

The label 13 located on the charging flap 8 provides information on the charging operation according to the status of the warning light 9:
  • when it flashes in white this indicates that the lead is plugged into the vehicle and the system is carrying out its checks;
  • when it lights up continuously in blue this indicates that charging programming is activated;
  • when it flashes in blue this indicates that charging is in progress;
  • when it lights up continuously in green this indicates that the vehicle is fully charged;
  • when it lights up continuously in red this indicates an operating fault.
The label 13 located on the right-hand side reminds you of the following instructions:
  • do not wash the charging flap using a high-pressure water jet;
  • with the vehicle stationary, the valve and the charging flap can be opened;
  • when the vehicle is being driven, the valve and the charging flap must be closed;
  • open the flap to connect the charging lead;
  • close the flap again once disconnected;
  • connect to a domestic socket, an alternating current charging terminal or a quick charging terminal;
  • for any information on charging, please consult your vehicle user manual.

Charging programming

With the vehicle stationary and the engine on, from the "Vehicle" world 2 on the multimedia screen 1, press the "Electric" menu 3 then the "Charging & Air conditioning" tab to programme your vehicle charging.
You can choose from several charging modes:
  • "Immediate charging";
  • "Programme".
Please refer to the multimedia instructions for further information.
WARNING
For safety reasons, carry out these operations when the vehicle is stationary.
When the programming is confirmed, the indicator light lights up on the instrument panel.
Note: charging will start if the engine is switched off, the vehicle is connected to a power supply and access is authorised.
Tip
If you have just accepted a system update via the multimedia system, the traction battery charging will be delayed or cancelled.
Wait for the update to be completed before connecting the charging lead to the vehicle.
For more information on system updates, please refer to the multimedia instructions.