CALL FOR RENAULT ASSISTANCE
From the main menu, select “Help” 1 to access telephone breakdown assistance.
Note: this service is available depending on the country and is limited over time. You have the possibility of extending the service by taking out a subscription. For further information, please contact an approved dealer.
“Assistance”
The “Assistance” menu 2 enables you to be connected to a call centre to receive assistance in the event of a breakdown.
Pop-up menu
Use the pop-up menu 3 to access tips and suggestions.
Note: some breakdown services must be paid for. For more information, please see your general conditions of sale or an approved dealer.
During a call, some functions of your multimedia system are no longer accessible:
- adjusting the volume of the other audio sources;
- placing call on hold;
- transferring the call to your telephone;
- calling from your phone.
If your phone is paired and you make a new call, the call to the call centre is disconnected.
Following your call, the operator can send a POI (points of interest) via the multimedia system, around your location.
If you are equipped with the navigation system, you can begin navigation to the POI. You can also call the POI from your multimedia system if your phone is paired.
