REMOTE ENGINE START-UP
Introduction
If the vehicle is equipped, use this function to start your engine remotely using your smartphone in order to heat/ventilate the passenger compartment and to pre-heat the engine.
This function is available via the “MY Renault” application which can be downloaded using your smartphone, enabling you to interact with your vehicle and access information on it.
To use this application, your smartphone must be paired to your multimedia system.
For more information, see the “Pairing, unpairing a telephone” and “MY Renault” sections.
First use
At each remote starting request, you must enter the PIN that you were given when you created your MY Renault account. For further information, refer to the sections on MY Renault.
Once the engine is running, the application will display the time remaining until the end of the procedure.
The engine will run for 10 minutes.
Conditions of use
The remote engine start-up operates if:
- the gear lever is set to neutral on vehicles with a manual or sequential gearbox;
- the gear lever is in position P on vehicles with an automatic gearbox;
- the bonnet is closed;
- the ignition is off and no card is inserted in the card reader;
- all of the opening elements (doors and luggage compartment) are closed and locked when you leave the vehicle;
- in extreme weather conditions, the remote engine start-up by programming may not work.
When using the function, please ensure that power-consuming devices (such as the wipers, exterior lights, radio, heated seats, heated steering wheel, etc.) are deactivated and all accessories are disconnected before leaving the vehicle.
Changing the PIN code
To change your PIN code, please complete the following steps:
- on vehicles equipped with a remote control key, insert the key into the starter ignition then turn the key position to “ONˮ;
- on vehicles equipped with a card press the “Start/Stop” button for 2 seconds without pressing the pedals.
Note: it is not necessary to start the engine in order to carry out this operation.
- select “Change PIN code” in the “MY Renault” application;
- enter your new PIN;
- on vehicles equipped with a remote control key, turn the key position to “LOCKˮ;
- on vehicles equipped with a card press the “Start/Stop” button for 2 seconds without pressing the pedals.
In the 60 seconds following the change of PIN code (depending on your vehicle), carry out the following operations:
- on vehicles equipped with a remote control key, insert the key into the starter ignition then turn the key position to “ON”;
- on vehicles equipped with a card press the “Start/Stop” button for 2 seconds without pressing the pedals.
Note:
- for more information on operating the key or card, see Section 1 in your vehicle user manual;
- an email will be sent to you each time the PIN is changed;
- there is no need to start the engine in order to carry out this operation.
Incorrect PIN code entered
After three incorrect code entries:
- any remote starting requests will be refused until the vehicle is unlocked using the card/remote control;
- the system will send a notification to your smartphone warning you that remote starting is deactivated.
Note: to reactivate remote starting, you must change your PIN code.
Special feature on vehicles equipped with the function.
It is imperative that the vehicle is driven for at least 10 minutes between each use of the function. Risk of engine oil wear.
Do not use the engine remote start-up function or its programming when:
- the vehicle is in a garage or in a confined space.
Risk of poisoning or suffocation by exhaust gas emissions.
- the vehicle is covered with a protective cover.
Fire hazard.
- the bonnet is open or before it opens.
Risk of burns or serious injury.
Depending on the country, the use of the remote starting function or its programming can be prohibited by the legislation and/or the regulations in force.
Before using this function, check the legislation and/or the regulations for the country in force.
Driver’s responsibility when parking or stopping the vehicle
Never leave an animal, child or adult who is not self-sufficient alone on your vehicle, even for a short time. They may put themselves or others at risk, for example by starting the engine, switching on equipment such as the electric windows or by locking the doors etc. Also, in hot and/or sunny weather, please remember that the temperature inside the passenger compartment increases very quickly.
RISK OF DEATH OR SERIOUS INJURY.